Terms & Conditions

Effective Date: 04.06.2026

Welcome to Luxsaa Perfumes. These Terms & Conditions govern your use of our website, products, and services. By accessing our website and placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

1. General

  • The terms “Luxsaa Perfumes”, “we”, “our”, and “us” refer to Luxsaa Perfumes.
  • The terms “customer”, “user”, “you”, and “your” refer to any person accessing or using our website.
  • We reserve the right to modify these Terms & Conditions at any time without prior notice.
  • Continued use of the website constitutes acceptance of any revised terms.

2. Products & Services

  • We strive to ensure that all product descriptions, images, pricing, and information displayed on the website are accurate.
  • Actual product packaging, bottle design, and color may vary slightly from the images shown.
  • Fragrance perception is subjective and may vary from person to person.
  • Luxsaa Perfumes does not guarantee that a fragrance will smell the same on every individual due to differences in skin chemistry and environmental factors.

3. Pricing & Payments

  • All prices are displayed in Indian Rupees (INR).
  • Prices are subject to change without prior notice.
  • Full payment must be received before an order is processed and shipped.
  • We reserve the right to cancel any order in case of pricing errors, suspected fraud, or payment issues.

4. Order Acceptance

  • An order confirmation email does not guarantee acceptance of the order.
  • Luxsaa Perfumes reserves the right to refuse or cancel any order for any reason, including:
    • Product unavailability
    • Incorrect pricing
    • Fraudulent transactions
    • Violation of these Terms & Conditions

If payment has already been received for a cancelled order, a full refund will be processed.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to courier delays, weather conditions, holidays, or unforeseen circumstances.
  • Luxsaa Perfumes shall not be held responsible for delays caused by third-party logistics providers.
  • Customers are responsible for providing accurate shipping information.
  • Additional shipping charges resulting from incorrect addresses may be charged to the customer.

6. Return, Refund & Replacement

Returns, refunds, and replacements are governed by our Refund & Return Policy.

  • Opened, used, or tested perfumes are not eligible for return.
  • Returns are accepted only for damaged, defective, or incorrectly delivered products subject to verification.
  • Luxsaa Perfumes reserves the right to approve or reject any return request after review.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Brand names
  • Product names
  • Images
  • Videos
  • Graphics
  • Website design
  • Text content

is the exclusive property of Luxsaa Perfumes and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, modification, distribution, or use is strictly prohibited.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to the website.
  • Interfere with website functionality or security.
  • Upload harmful software, viruses, or malicious code.
  • Use false information while placing orders.

Violation of these conditions may result in termination of access and legal action where applicable.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Luxsaa Perfumes shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or website.
  • Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

10. Product Usage Disclaimer

  • All perfumes are intended for external use only.
  • Avoid contact with eyes and sensitive areas.
  • Keep away from children and pets.
  • Discontinue use if irritation occurs.
  • Store products in a cool, dry place away from direct sunlight.

Customers are responsible for reviewing ingredient information and ensuring suitability before use.

11. Promotional Offers

  • Discounts, coupons, and promotional offers may be modified or withdrawn without notice.
  • Promotional offers cannot be combined unless explicitly stated.
  • Luxsaa Perfumes reserves the right to cancel promotions in cases of misuse or technical errors.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the courts located in Tamil Nadu, India.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Luxsaa Perfumes
📧 care@luxsaaperfumes.com

By accessing our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.